AI agent and custom LLM integration for business workflows
We build and integrate AI agents and custom LLMs into your workflows, automating support, lead handling, data extraction and content tasks so your team can focus on higher-value work.
AI development and chatbots · delivered in 2-10 days
PBN.LTD connects buyers with an AI automation and business systems specialist who builds tools that give small business owners and operations teams back 10 to 20 hours a week previously spent on admin. The specialist has completed more than 50 projects, offered here as fixed-price builds ranging from a short discovery audit to a full enterprise rollout.
| Package | Price (USD) | Delivery | Includes |
|---|---|---|---|
| Discovery | 93.99 | 2 days | 60-minute consultation call, written automation audit, tool and platform recommendations, cost estimates for each opportunity, delivered as PDF or Google Doc, 1 revision |
| Quick Build | 437.99 | 3 days | One automation or system, scoping call included, built, tested and deployed, documentation, handover walkthrough, 2 revisions |
| Full Build | 1125.99 | 7 days | Multi-step automation or dashboard, full scoping and design, built, tested and deployed, integration with existing tools, full documentation, handover training session, 3 revisions |
| Enterprise | 3125.99 | 10 days | Everything in Full Build, advanced integrations, custom API work where needed, handover training for the team, 30-day post-launch support, unlimited revisions |
Every order needs the domain the work is for and a brief outlining what is required.
The automation specialist behind this service helps small business owners, corporate project managers and operations teams take back 10 to 20 hours a week lost to admin tasks that could be handled by automated systems instead.
Most small businesses quietly lose time and money to work that could run itself: email handling, invoicing, order processing, phone logs, reporting, data entry, extracting information from PDFs, and reconciliation. The aim is to build AI-driven systems that absorb this workload permanently, freeing up time for running the business itself rather than chasing paperwork.
Work falls into two connected areas. The first is automation for smaller businesses: chatbots, voice reception agents, email triage, order management, invoice processing, and workflow automation built across platforms such as Gmail, Zapier, Make.com, Shopify, Airtable, QuickBooks, and Google Sheets. The second covers data systems for corporate project managers and operations teams: advanced spreadsheets, Power BI dashboards, pipelines that turn PDF documents into structured data through OCR, models for scraping web data, and financial modelling tools.
A few practical examples: an order-automation system built for a Shopify retailer in Australia that continues to run under a monthly support arrangement; a phone billing analysis tool for a US-based IT consultant that delivered a return on investment above 400 percent in its first year and remains on ongoing support; and a competitor pricing extraction project for an Icelandic car rental company, completed in three days versus the weeks manual research would otherwise require.
Most clients begin with a fixed-price setup project before moving onto a monthly support plan, so systems stay current and keep improving. One-off projects are also welcome, though the strongest results tend to come from systems left running in the background that pay for themselves through the time and cost they save each month.
The specialist maintains a 100 percent job success record across more than 50 completed projects. Based in Thailand, they work with clients throughout the US, UK, Europe, and Australia, covering a wide range of time zones.
Buyers who would like to scope the work first can request a free 30-minute discovery call before ordering. Where the right fit is already clear, choosing the matching package allows scope to be confirmed within a few hours. For this order, please provide the domain the work relates to and a brief describing what is needed.
Your order opens its own thread here the moment it is paid, and everything about that order - questions, changes and the final report - happens in it.
Typical clients include small business owners short on time, corporate project managers who need clearer reporting, and operations teams dealing with heavy manual workloads. Work spans sectors such as retail, professional services, IT services, e-commerce, and manufacturing — essentially anywhere admin work takes up time that could go toward growth.
Both approaches work. If the requirements are already clear, ordering the matching package is enough to get started. If not, the Discovery package is the better starting point: it audits current workflows, flags the automations with the strongest return, and produces a costed roadmap so the next steps can be decided with confidence.
For automation work, tools include Zapier, Make.com, n8n, Outlook, Gmail, WooCommerce, Shopify, Xero, QuickBooks, HubSpot, Pipedrive, Airtable, Notion, and Slack, among others. For data work, this covers Excel (including advanced formulas and Power Query), Power BI, Google Sheets, plus a range of OCR and web-scraping tools. Custom API integration work is available as an add-on.
A single-workflow automation typically ships in 2 to 3 days. Multi-step systems that involve several integrations usually take 5 to 7 days. Enterprise-level builds — covering custom API development, bespoke dashboards, and team training — generally run from 7 to 14 days. Ordering the Discovery package instead gives a clear estimate within 2 days, ahead of committing to a full build.
Each build comes with documentation and a handover walkthrough so the system can be run independently afterwards. The Enterprise package adds 30 days of post-launch support on top. Many clients also add the Monthly Support Plan, keeping the system current and improving as the business changes. Support remains optional throughout.
Yes. GPT-4 and Claude models are used within automations for tasks such as email classification, content generation, document extraction, and customer service triage. Custom or fine-tuned models can also be integrated where the use case calls for it, and API costs are kept transparent so the monthly running cost of a system is always clear.
Yes. Financial data, customer records, internal operational data, and other sensitive material are handled regularly. NDAs are signed on request, and standard data handling practices are followed, including encrypted storage of credentials, least-privilege access, and deletion of project data after handover unless a client asks otherwise.
Yes. The Full Build package includes a handover training session, and Enterprise includes training for the whole team. A video walkthrough is also recorded for every build, so new team members can get up to speed without a further live session.
Within the revision window (2 to 3 revisions depending on the package, unlimited for Enterprise), any issue caused by the build is fixed at no extra cost. Once that window closes, the Monthly Support Plan addon covers ongoing monitoring and fixes. Most long-term clients stay on a support plan, so problems tend to be caught and resolved before they disrupt operations.
Yes. A message through the platform can be used to arrange a free 30-minute scoping call. The goal is to match the right package to the actual need rather than sell something that does not fit well. Going straight to the paid Discovery package, with its longer call and written audit, is also an option.
5.0 out of 5 · 4 reviews
They were great and very committed to completing the job with the outcome as the focus, not just pushing the job through. The job was more complex than first thought and they made sure to work within our framework and constraints. Highly recommend.
The team was a great help and a great communicator. They is straightforward and upfront about all details of the project. I would highly recommend them for anyone looking to digitise data.
Highly knowledgeable and timely.
The team is a wonderful professional who has supported our project at an important stage. In addition to their great work, they also had useful advice beyond the scope of the project itself.
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