Automated website tests for key customer journeys in 2 days, with pass or fail report

We build automated checks for the customer journeys that bring in revenue, such as booking, enquiring or paying. Each journey runs through on a phone-sized screen and a desktop browser, and you receive a pass or fail report with screenshots of anything that broke, so issues surface before customers hit them.

• We agree the customer journeys that matter with you, in plain words, before work starts
• Automated tests that move through your live site the way a real customer would
• Every check carried out on both desktop and a phone-sized screen
• A clear pass or fail report, including a screenshot of any failure
• A plain list of failures, grouped into fix now, fix next and later
• A short handover note explaining how to read results and add new tests
• 1 revision round, delivered within 1 day

Website updates often break the very pages that generate income. A booking form stops working, an enquiry button fails silently, or a layout that looks right on a laptop falls apart on a phone screen.

Usually the first sign is a customer complaint, or no bookings at all.

Our team builds automated tests around the journeys your customers really take, running each one on both a desktop browser and a phone-sized screen. You get your pass or fail report within 1 business day of access being granted.

What is included:

• We confirm the key journeys in plain language first, for example a booking, an enquiry or a payment
• Automated tests that click through your real site as a genuine customer would
• Every check performed on both desktop and phone-sized screens
• A clear pass or fail report with a screenshot of each failure, showing exactly what the customer saw
• A plain breakdown of failures sorted into fix now, fix next and flagged for later
• A short handover note on reading results and adding further tests
• Tests handed over ready for re-use; automated repeat runs are quoted separately

What we need from you:

• A link to your site, plus a test version if available
• The three to five journeys you consider most important
• Any test details required, such as a sample card or test login; we do not request your personal passwords

About the sample report: it covers a fictional demo business and its booking page. The initial run failed 11 of 15 customer journeys across both phone and desktop. It picked up a slot being double-booked, past times still available for selection, a lost request after a page refresh, and new bookings missing from the owner's dashboard. Once fixed, all 30 checks passed.

How the process works:

• You place the order and share your requirements
• We confirm which journeys are in and out of scope before starting
• We write and run the tests, then send you the report
• You receive the handover note along with reusable tests

Delivery takes 1 business day from the point of access, with 1 round of revisions included.

The work is carried out entirely remotely, with no calls required; all questions and handover notes are shared through order messages.

Our commitment: a fixed price, and free corrections for 7 days after handover if something does not work as agreed. Ongoing monthly care plans are available for continued support.

If the tests turn up problems, our separate fix services can resolve them, and a monthly care plan (from US$49) keeps testing running on an ongoing basis.

Not covered: fixing issues the tests uncover (quoted separately), Safari and Firefox test runs, full accessibility audits, load testing, and checking messages actually sent to customers.

What happens after you buy

Your order opens its own thread here the moment it is paid, and everything about that order - questions, changes and the final report - happens in it.

Questions people ask