Within 1 business day of gaining access, we review up to 8 key screens of your site or app on both phone and desktop, mark every friction point on real screenshots, and hand you a fix list in priority order.
When visitors arrive and then leave without acting, there is usually a specific obstacle in their path, be it a button that's hard to find, a form that confuses, or text that's unreadable on a small screen.
Our reviewers move through your site or app the way a first-time customer would, on both a phone-sized display and a desktop browser, flagging every point of friction on actual screenshots.
The result is a prioritised fix list, written in plain language so your designer or developer can start acting on it immediately.
The whole process runs remotely, with no calls required; all questions and handover happen through order messages.
What's covered
- Up to 8 key screens or pages, such as the homepage, a service page, pricing, sign-up, checkout or contact
- Testing on both a phone-sized screen and a desktop browser
- Screenshots marked for layout, readability, buttons, forms, navigation and basic accessibility issues
- A fix list split into fix now, fix next and later, each with a reason
What's not covered
- Carrying out the design changes themselves, which are quoted separately once the audit is done
- New designs, mock-ups or branding work
- User interviews, surveys or live testing sessions
Pricing and timing
The package is priced at US$79, delivered within 1 business day of access, with 1 revision included.
Our commitment
The price is fixed. If something doesn't work as agreed, we'll correct it at no charge for 7 days after handover; ongoing needs can be covered by a monthly care plan. The 1-day delivery clock starts once we have the link and any test login we need.
If you'd like the fixes carried out as well, our Speed + SEO fix service (US$120), or our Wix or WordPress fix options, can work directly from the fix list.
What happens after you buy
Your order opens its own thread here the moment it is paid, and everything about that
order - questions, changes and the final report - happens in it.