Store issue, theme bug, checkout, product page and app problem fixes in 3 days

Within 2 business days of access, we resolve up to 3 Shopify store issues, whether in the theme, product pages, cart, or app conflicts, then verify the results on both phone and desktop screens, finishing with a straightforward fix report.

Within 2 business days of gaining access, we resolve up to 3 problems on your Shopify store, covering theme glitches, product page display issues, cart faults or app conflicts, then confirm everything works on phone and desktop before handing over a plain fix report.

A sticking cart button, a product page that renders oddly on mobile, or an app clashing with your theme can quietly cost you sales with every visitor who leaves. Our approach is to copy your theme first, apply the repair there, run through a full shopper journey on both phone and desktop, and only push the change live once it passes that check.

Once finished, you receive a plain-language summary of exactly what was changed.

The work is carried out entirely remotely. There is no need for calls; any questions or handover notes are shared through the order's messaging.

What is included

• Up to 3 Shopify issues resolved, spanning theme layout faults, product or collection page problems, cart and add-to-cart errors, and app or theme conflicts
• Repairs built and tested on a duplicate theme first, so your live theme stays untouched as a backup
• Full order journey checked on a phone-sized screen and a desktop browser
• A plain report of fixes made, plus a note of anything still outstanding

What is not covered

• Building new stores, redesigning themes or developing custom apps
• Uploading products, migrating stores, or covering paid app or theme fees
• Advertising or marketing work; larger jobs are quoted separately beforehand

Package terms

Priced at US$99, delivered within 2 business days of access being granted, and including 1 round of revisions.

Our commitment

The price is fixed. Should anything not work as agreed within 7 days of handover, we correct it at no extra charge. Ongoing support is available through a monthly care plan.
Turnaround is 2 business days, measured from the point we are given access as a collaborator.

Optional extras include automated testing of your shop journey for US$79, or monthly care starting from US$49.

Frequently asked

Does the store risk going offline? No, since work happens on a duplicate theme and nothing is published until it has passed testing.

Is checkout itself editable? We can adjust what Shopify permits themes and apps to control, such as cart behaviour, buttons and product pages, though Shopify's own checkout restrictions still apply.

What is the first step? Grant collaborator or staff-level access to the theme and apps involved so we can begin.

What happens after you buy

Your order opens its own thread here the moment it is paid, and everything about that order - questions, changes and the final report - happens in it.

Questions people ask