Knowledgebase: Troubleshooting Slow Site Speeds

If your site feels sluggish, but DNS and CDN are correctly configured, there are still several factors that can impact load time—especially for WordPress users or large static sites.

Here’s a full breakdown of the most common causes and fixes.


🔍 Common Causes of Slow Site Speed

1️⃣ Large or Unoptimized Images

Heavy image files are a leading cause of slow site speeds.

Fix:

  • Compress all images before uploading.

  • Use tools like TinyPNG or Squoosh.

  • Stick to modern formats like .webp where possible.

  • For static HTML, make sure the images folder structure is clean and file paths are correct.


2️⃣ Bloated WordPress Plugins or Themes

Too many plugins, outdated ones, or heavy themes can drastically slow your WordPress site.

Fix:

  • Deactivate and remove any plugins you’re not actively using.

  • Replace bloated or outdated themes with lightweight alternatives (e.g. Astra, GeneratePress).

  • Use the P3 Profiler plugin (or similar) to measure plugin load times.

  • Avoid page builders with heavy JS/CSS unless absolutely needed.


3️⃣ Poorly Written or External Scripts

Inline or third-party scripts (ads, fonts, trackers) can slow load times, especially if they block rendering.

Fix:

  • Remove unnecessary tracking scripts, fonts, or embeds.

  • Self-host fonts where possible.

  • Defer or asynchronously load third-party JS if needed.


4️⃣ Missing or Broken Files

CSS, JS, or image files that don’t exist (404s) will still be requested—slowing the page.

Fix:

  • Open Developer Tools > Network tab (in Chrome/Firefox) to check for failed loads.

  • Reupload missing files or correct file paths.

  • Use consistent lowercase naming (especially important on Linux-based servers).


5️⃣ Too Many HTTP Requests

Every file (image, CSS, JS) adds an additional HTTP request.

Fix:

  • Combine CSS and JS files where appropriate (use minified versions).

  • Limit the number of fonts and scripts.

  • Eliminate unnecessary animations or effects.


6️⃣ No Caching (for WordPress)

Caching is critical to load your site faster for repeat visitors.

Fix:

  • Use a plugin like WP Super Cache or LiteSpeed Cache.

  • Always test caching settings after enabling—some plugins may conflict.


7️⃣ Old Backups or Junk Files (Static Sites)

Leftover site archives or old content can clutter your root directory.

Fix:

  • Go to File Manager and remove any unnecessary folders or zip files.

  • Your root folder should contain only current site files and folders (e.g., index.html, css, js, images).


🚀 Pro Tips for All Sites

  • Run your URL through GTmetrix or PageSpeed Insights for a detailed breakdown of what’s slowing things down.

  • Clear your browser cache and test in incognito.

  • Test your site from different devices or using https://www.proxysite.com/ to eliminate local connection or cache issues.


If you’ve gone through all these checks and your site is still unusually slow, feel free to open a support ticket and provide:

  • Your domain name

  • What you’ve already tried

  • A link to your speed test results

We’ll help you figure out the root cause!

View other On-Site Issues articles, or continue viewing other knowledgebase articles.