Here’s how to do it:

🧭 Step-by-Step Instructions

1. Go to Your Main Dashboard Overview Screen

   After logging into your PBN LTD account, you’ll land on your main dashboard with a list of all your domains.

2. Open the helpdesk

   Look to the left-hand menu and click on “helpdesk.”

   Under the helpdesk section, you’ll see two options:

   • 📖 Knowledgebase – Explore self-help guides and articles

   • 🎫 Tickets – This is what you want to open to submit a request

   Click on “Tickets.”

3. Submit Your Request

   • Click the “Create New Ticket” button.

   • Fill in the required details (e.g. subject, domain, issue type).

   • Provide a clear description and any relevant screenshots.

   • Click “Submit.”

✅ Tips for Faster Support

• Be specific – Mention the domain affected and clearly describe the issue.

• Include screenshots or error messages – These are incredibly helpful.

• Check the Knowledgebase first – Your issue may already have a solution!

👉 For more guidance, see: What to Include in a Support Ticket for Fast Resolution

We’re here to help! Submitting a detailed ticket helps us resolve your issue quickly and efficiently.